| View previous topic :: View next topic |
| Author |
Message |
almunday
Joined: 07 Oct 2005 Posts: 1
|
Posted: Fri Oct 07, 2005 8:01 pm Post subject: Why not provide upgrade facility on website? |
|
|
I am wondering if Novii might give consideration to including a facility on the website to make it easier and more straightforward to upgrade. I have seen this on other software sites and should imagine that this would save staff a lot of effort in answering enquiries.
Appropriate payments could be set up together with input boxes where users can include their original version and registration details.
I would also suggest that a clear arrangement be outlined for all to see on the site, where those purchasing or upgrading within an immidiate period to a new numbered edition qualifies for either a free upgrade or very low upgrade fee.
Regards _________________ Alan J Munday |
|
| Back to top |
|
 |
golubev Moderator

Joined: 28 Nov 2003 Posts: 464 Location: NoviiMedia
|
Posted: Thu Apr 06, 2006 1:48 pm Post subject: |
|
|
If you ordered NoviiRemote Deluxe, you need not any help from Novii's side to get an upgrade. Just download the freshest version here:
www.novii.tv/palm/deluxe
and install it above the previous version. That's all.
Note. The registration pdb file you got when ordering software will work with a new version too. |
|
| Back to top |
|
 |
dougom
Joined: 09 Apr 2006 Posts: 1
|
Posted: Sun Apr 09, 2006 12:27 pm Post subject: |
|
|
| golubev wrote: | If you ordered NoviiRemote Deluxe, you need not any help from Novii's side to get an upgrade. Just download the freshest version here:
www.novii.tv/palm/deluxe
and install it above the previous version. That's all. |
The upgrade procedure is pretty non-obvious, even when you follow the link. You need a big "upgrade" button, and clearer instructions for how to upgrade. Seriously. |
|
| Back to top |
|
 |
|